Humana Healthcare Referral Data Analyst in Miami, Florida

Role:Healthcare Referral Data Analyst

Assignment:Care Delivery

Location:Miami, FL

Humana’s dream is to help our members and our own associates achieve lifelong well-being. Use your clinical experience to work with patients and providers in a nontraditional environment where your knowledge will make a difference. Our associates know their work is vitally important; we strive to ensure we provide perfect service with one-on-one member interactions as a coach, personal nurse, or clinical advisor. Humana’s Perfect Service® means getting the basics done right, delivering value and quality, providing guidance on needs, and being engaged with our members. We want to help our members make the right choices to live life fully. We begin that process by connecting our members with an associate who cares.

Assignment Capsule

Be a part of our Clinical Space- Provide guidance to facilitate interaction or services that connect people with lifelong well-being.

Humana is seeking a Clinical Innovations Analyst who will collect multi-faceted data, analyze the information and make recommendations which drive decision making.

  • Work with IT to enhance warehouse data content, define business areas for all clinical programs and develop new applications for more automated reporting.

  • Work with the clinical areas to develop more automated reports for customer reporting and operational reporting.

  • Develop knowledge of Pharmacy and all clinical programs in order to support these areas through reporting.

    Key Competencies

  • Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same.

  • Builds Trust: Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions.

  • Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.

  • Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.

    Role Essentials

  • Bachelor’s Degree in Business, Engineering, Math, Health Administration, Accounting or related field required.

  • Prior experience working in a system analytics and/or data warehousing environment is required.

    · Experience extracting data using SQL and generating reports and queries with

    little to no guidance

    · Excellent programming skills desired.

  • Excellent organizational skills required.

  • Excellent written and oral communication skills required.

  • Excellent PC skills (including MS Word, Excel and Access) required.

    Role Desirables

  • Experience in business writing or creative writing desired.

  • Experience in managed care or health care administration desired.

    Reporting Relationships

    You will report to a Clinical Manager. This area is under the leadership of the SVP & Chief Operations Officer.

    Additional Information

    As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information pertaining to your relevant skills and experience at a time that is best for your schedule.

    If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Title: Healthcare Referral Data Analyst

Location: FL-Miami

Requisition ID: 177874