Humana Medical Assistant- Bilingual( English & Spanish) -CAC-FMC Lil'Havana in Miami, Florida

Role: Medical Assistant
Assignment: CAC-FL Medical Centers
Location: Lil’ Havana

Role Description:
Be a part of the ClinicalCare Team-- as a Medical Assistant, you will engage our patients to develop lifelong well-being and health. CAC-FMC is seeking a Medical Assistant to make a difference in people’s lives that provides prescribed medical treatment and personal care services to ill, injured, convalescent, and disabled persons under direction of a physician or nurse in Medical Centers.

Role Assignment:
* Assist with daily patient flow in areas as needed.

  • Gives direct patient care and performs indirect patient care activities, under the direction of a physician or nurse.

  • Assists physician with examination as required and assists other staff members in providing patient care.

  • Communicates observations of patient's status to nurse-in-charge.

  • Organize follow-up care and instructions for patients with test results.

  • Adheres to Nursing Department policies and procedures.

  • Assist with daily patient flow in clinic area as needed.

  • Patient teaching and education.

  • Knowledgeable in all aspects of the EMR system, including arriving patients and scheduling.

  • Documents in the EMR

  • Handles prescription refills, where applicable

    Role Essentials:

  • High school diploma or equivalent

  • Hands-on professional Phlebotomy experience

  • Minimum of 1 year professional experience as a Medical Assistant in ‘back-office’ in direct patient care

  • Experience in a fast pace/high volume environment

  • Experience with MS Outlook

  • Basic Computer knowledge

  • CPR certification

  • Experience with Electronic Medical Records

  • Must be a team player with excellent communication skills

  • This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB and ACHA Level 2 background check is required for your role.

  • Medical Assistant Certificate as a Certified Medical Assistant/CMA or as a Registered Medical Assistant/RMA, currently or will complete Humana approved certification process within one year from the hire date. (Please note-some CMA and RMA programs may still require completion of Humana approved program)

  • Bilingual (English and Spanish)

    • Personal and Team Skills*
  • Meets established expectations, takes initiative, and is accountable for results

  • Strong organization and time management skills and able to prioritize and multi-task

  • Can problem-solve and independently make compliant decisions appropriate to the role

  • Provide guidance and support to medical or clerical staff as needed

  • Attends all required meetings, in-services and other events

  • Perform other duties as assigned or directed to ensure the smooth operation of the department, clinic and organization.


ROLE DESIRABLES * Experience with HEDIS

  • One of the below Certification Programs completed: o American Association of Medical Assistant (AAMA)

    o National Healthcareer Association

    o American Registry of Medical Assistants

    o National Association for Health Professionals

    o American Medical Technologist


Additional Information



  • Interview Format *
    • As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.*

*If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. *


Testing for role
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.


*This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB and an ACHA Level 2 background check is required for your role. *


At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.




Title: Medical Assistant- Bilingual( English & Spanish) -CAC-FMC Lil'Havana

Location: FL-Miami

Requisition ID: 171334

Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.