Role : Personnel/Scheduling Specialist (Home Health) Assignment : Humana at Home - Senior Bridge Location : Naples, FL
The Personnel/Scheduling Specialist is responsible for carrying out the day to day personnel recruiting, paraprofessional scheduling and general office functions of the branch. Dependent on the size of the branch, the Specialist may be responsible for part or all of the following:
Scheduling: * Ensures that requests for homecare service are filled promptly , and scheduled into computer in a timely manner
Ensure that homecare schedules are complete and accurate in computer
Reviews Santrax records daily to ensure that all staff are at clients as scheduled. Follows up immediately on any discrepancies.
Reviews all scheduled homecare daily in preparation for payroll, and billing approvals by manager
Reports any client or staff issues to supervisor promptly
May participate in administrative on call backed up by professional staff for client/family issues
Scheduling for Naples and Sarasota branches
Participate in after hours On-call
Performs initial phone screening with potential applicant per Humana at Home-SeniorBridge guidelines
Ensures that all required pre-employment documentation is completed by prospective candidates per company hiring guidelines and accurately data enters the information into Rosalind
Schedules interviews and performs all background checks for prospective candidates
Schedules, coordinates and performs administrative portion of orientation for approved candidates
Data enters all information for new paraprofessional hires into Rosalind and maintains the Associate’s physical employee file as appropriate
High School Diploma
Proficiency in all Microsoft Office applications, including Word and Excel
Excellent communication skills, both verbal and written
Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
• Associate’s or Bachelor’s Degree preferred
• Strong organizational skills; ability to balance multiple initiatives and prioritize workload
• Proficient with Microsoft applications: Outlook, Word, Excel, and PowerPoint
· Bilingual Spanish/English
** Interview Format
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Title: Personnel/Scheduling Specialist (Home Health)- Naples, FL
Requisition ID: 181836
Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.