Humana Bilingual RN Care Coach - State Avenue in Olathe, Kansas

Role: Bilingual RN Care Coach Assignment: Partners in Primary Care Location: Kansas City, KS – State Avenue

Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Partners in Primary Care, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At Partners in Primary Care, we’re seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.

Assignment Capsule
Be a part of the Clinical team – as a Bilingual RN Care Coach, you will engage our members to develop lifelong well-being and health.

Partners in Primary Care is seeking a Bilingual RN Care Coach to help coordinate and evaluate the management of patients with acute and chronic conditions, as well as patients discharged from acute facilities, to achieve high quality care. You will interact with all levels of nursing and other departments to assure effective utilization of resources that meet the physiological and safety needs of the patient and their families.

  • Interact with patients to help transition them from hospital care back to the clinic environment

  • Implement risk protocol based on PCP instruction

  • Assessing patient conditions and partner in developing and implementing patient plan of care

  • Attend daily clinical rounds and present patient information

  • Assess patient needs and assist in planning, implementing and evaluating interventions to meet patient and family needs

  • Use health coaching skills to engage patients

  • Facilitate connections to community support groups and resources

  • Follow, coordinate and establish a post discharge plan, including a post hospital needs assessment and primary care follow-up appointment

  • Confer with other members of the healthcare team regarding patient care procedures that will directly affect the patient

  • Educate and teach patients and families regarding patient disease and procedures that will directly affect patient health

  • Maintain and properly log patient follow up calls

  • Actively participate in and share professional knowledge as part of a highly collaborate team focused on providing an exceptional customer experience

  • Maintain standards for professional nursing practice and demonstrate the ability to use the nursing process in a clinic setting

    Role Essentials

    • Associate’s degree in nursing
    • Active, unrestricted Kansas RN License
    • English/Spanish bilingual skills – fluent in speaking and writing in both English and Spanish
    • CPR-BLS from the American Heart Association or ability to obtain prior to hire
    • Two plus years of recent hospital patient care experience in cardiac, coronary care, vascular or med-surg, combined with hospice, long term acute care, acute rehab or similar types of care
    • Intermediate knowledge of EMRs, Excel, Word and Outlook
    • Excellent communication, customer service and telephone skills
    • Strong organizational skills and ability to multi-task effectively
    • Demonstrated problem solving ability and willingness to take initiative
    • This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

    Role Desirables

    • General knowledge of clinical quality
    • Experience with e-Clinical Works (e-CW)
    • Bachelor’s Degree in Nursing

    Additional Information

    PIPC clinics are open M-F 8-5. Partners in Primary Care will be opening new centers in Kansas and Missouri areas with Grand Opening targeted for August. All employees will be hired a minimum of 30 days prior to the grand opening of the new Partners in Primary Care centers. For more information, please go to

Title: Bilingual RN Care Coach - State Avenue

Location: Kansas-Kansas City

Other Locations: US-Missouri-Independence, US-Missouri-Kansas City, US-Kansas-Olathe

Requisition ID: 180009

Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.