Role: Customer Care Specialist
Assignment: Call Center - Retail Service Operations
Location: Cincinnati, OH/ Springfield, OH/ Work at Home Potential
Healthcare is not just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Humana, we want to help people everywhere, including our associates lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their career. At Humana, we are seeking innovative people who want to make a positive change in their lives, the lives of our members, and the healthcare industry as a whole.
**Please note that the training location will be moving from Cincinnati, OH to Springdale, OH. *
This role has the potential to become work at home once training is complete and metrics are being met.
Be a part of Service Operations – provide perfect service and guidance to members.
Humana is seeking a Customer Care Specialist for our call center to directly respond to questions, handle issues and provide guidance to both internal and external customers.
At Humana, we’re also committed to making the resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. We know your well-being is important to you, and it’s important to us too.
Title: Customer Care Specialist - Inbound Call Center - Work at Home Potential
Other Locations: US-OH-Cincinnati
Requisition ID: 178157