Role:Workforce Management Specialist
NOTE: Tuesday thru Saturday, 10am - 6:30pm
Bring your unique talents and perspectives to Humana and help us bring better healthcare solutions to our members. At Humana, you’ll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization. Humana’s innovative approach to mail-order pharmacy solutions enables us to outpace the competition, with the well-being of our members in mind. Our innovative Pharmacy Solutions offers a cost-effective, easy way for our members to receive their medications without waiting in line, and giving them back more time in their days to enjoy life. We’re looking for people from a variety of healthcare backgrounds to join our growing pharmacy team and work with people at all levels of the industry. At Humana, you’ll partner with people who care.
Be a part of the Pharmacy world – providing perfect service to members in a growing Pharmacy environment.
Workforce Management Specialist’s Principal Duties and Responsibilities:
Executes for Results: Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints.
Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships.
Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.
Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.
Role Essentials Candidates for this position must have the following skills:
Required to work Tuesday thru Saturday; 10:00am to 6:30pm EST Role Desirables
Verint and CMS experience preferred. Reporting Relationship
You will report to a Pharmacy Frontline Leader.
Humana is an organization with careers that change lives—including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you’re ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.
Title: Workforce Management Specialist - Command Center - Tues thru Saturday 10:00am to 6:30pm
Requisition ID: 178537