Humana Driver VSP (variable staffing pool) Care Delivery Medical Centers in Tampa, Florida

Role: Driver
Assignment: Care Delivery Organization- Variable Staffing Pool (VSP)
Location: Little Havana

Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At Humana, we’re seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.

Assignment Capsule:

You will transport patients from place of origin to the appointments in a courteous and timely manner. Role requires a high commitment to service excellence.
* Ensures vehicle is safe for operation – including wheelchair lift and all seatbelts and straps

  • Pick up and return of patients per schedule given by dispatcher through electronic means (Smart phone and/or tablet)

  • Stays in contact with Transportation Dispatchers/Supervisor via cell phone using Bluetooth device for any assistance and/or route adjustments

  • Works flexible shifts as work dictates. The schedule is M-F 7:00am to 5:00pm but time can vary depending on daily work flow .

  • Ensures that vehicle it is mechanically safe and clean

  • Performs other duties as assigned.

    Role Essentials

  • High School Diploma or equivalent GED

  • Basic Computer and Smart Phone/Tablet

  • Excellent customer service and communication skills

  • Ability to transport members in a safe, timely and efficient manner

  • Ability to work a flexible schedule with hours/shifts, location/hub (for coverage), with the potentials for overtime working weekends and evenings based on business needs

  • Good driving record and knowledge of streets and addresses in the driving area

  • Ability to follow policies and procedures

  • Must be able to maintain patient confidentiality at all times

  • Must have basic mechanical skills i.e. ability to check and fully inspect their vehicles daily

  • Strong relationship building with medical staff, peers, managers and employees

  • This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

  • Role requires second level background investigation/screenings including: MVR, drug screen, and fingerprinting

  • This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license Role Desirables

  • Bi-lingual (English/Creole) language fluency preferred. Basic verbal language testing and remediation course available

  • Professional experience in passenger transportation

  • Wheelchair-bound and/or patient transportation services experience

  • Customer Service experience

  • CPR certified

  • MS Outlook and Word
    Additional Information

    You must be flexible to be available for any shift during these hours:

  • Any shift that occurs between the hours of 7:00 AM - 5:00 PM Monday – Friday

  • Shifts can vary depending on daily work flow

  • This role will be part of our Variable Staffing Pool (VSP), which is defined as Humana associates who work flexible hours to meet business needs, with no guaranteed minimum or maximum number of hours in any week. At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.

Title: Driver VSP (variable staffing pool) Care Delivery Medical Centers

Location: FL-Tampa

Other Locations: US-FL-Land O%27 Lakes, US-FL-Plant City, US-FL-Tampa

Requisition ID: 181489

Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.