Role: Driver - VSP Assignment: CAC FL Medical Centers Location: Tampa, FL Are you a fit? Are you dedicated to provide excellent customer service? Do you see yourself transporting patients to and from their place of origin (to meet scheduled appointments) in a timely manner, while providing excellent customer service? If so, read on!
Assignment Capsule: You will transport patients from place of origin to the appointments in a courteous and timely manner. Role requires a high commitment to service excellence. * Pick up and return of patients as per schedule given by dispatcher.
Checks wheelchair lifter for proper operation and ensures the safety of all wheelchair passengers.
Stays in contact with Transportation Supervisor via cell due to changes in schedule.
Checks and maintains van daily and ensures that it is mechanically safe and clean.
Performs other duties as assigned. Key Competencies Builds Trust, Drives for Excellence, Champions the Customer, Is Accountable
Role Essentials * 1 year professional driving experience required
High School Diploma or equivalent
Basic Computer skills including MS Outlook and Word
Excellent customer service and communication skills.
Ability to transport members in a safe, timely and efficient manner.
Ability to work flexible schedule and locations and to follow policies and procedures.
Must be able to maintain patient confidentiality at all times.
Must have basic mechanical skills i.e. ability to check and fully inspect their vehicles daily.
Strong relationship building with medical staff, peers, managers and employees.
Good driving record and knowledge of streets and addresses in the driving area
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Role requires second level background investigation/screenings inclduing: MVR, drug screen, and fingerprinting Role Desirables
Professional experience in passenger transportation
Wheelchair-bound and/or patient transportation services experience
Bi-lingual language fluency preferred. Basic verbal language testing and remediation course available
Title: VSP Driver - CAC Tampa, FL
Requisition ID: 178941