Humana Senior Account Management Professional in Charlotte, North Carolina


The Senior Account Management Professional is responsible for growing membership within existing accounts and for directly managing business relationships with client accounts. The Senior Account Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.


The Senior Account Management Professional oversees customer account management, including negotiating contracts and agreements. Develops and oversees customer retention campaigns. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Required Qualifications

  • Licensing Life, Disability and Health. Prior sales experience in the health solutions industry

  • Self-Starter, Implementation and Sales Strategies, Relationship Building

  • Associate's or Bachelor's degree in Business Administration or related field or 4 yrs. Experience in similar Role or related to Sales in a Healthcare company/organization

  • Presentation skills - ability to speak in public — Executive Presence

  • Microsoft programs literate (Word, Power Point and Excel)

  • Knowledge of agent/broker environment

  • Flexibility in schedule, time management skills

  • Knowledge in PMHS and CRM programs.

  • Valid Driver's license and Available to travel 90% of the time within assigned area in PR.

  • This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits

Preferred Qualifications

  • Fully Bilingual (Spanish and English) - Strong written and verbal communication skills. Candidate selected will not be comunicating in English with Members.

Additional Information

Scheduled Weekly Hours


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