Humana Enrollment Representative 2 in FtnSqr2, United States

Description

The Enrollment Representative 2 processes applications from members, enrolls them on company platforms, and transmits enrollment to Center for Medicare and Medicaid Services. The Enrollment Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

The Enrollment Representative 2 reviews reports and makes adjustments, additions, and deletions based on enrollment rules. Manages a daily inventory. Reports inventory daily. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Required Qualifications

• High School Diploma or equivalent• Intermediate proficiency of Microsoft Word and Excel• Excellent verbal and written communication skills• Data entry skills and an analytical mindset• Knowledge of Medicare and guidelines• Capacity to maintain confidentiality• Ability to multi-task and detail oriented• Must have availability to work overtime based on business needs

Preferred Qualifications

  • Associate’s or Bachelor’s Degree in Business, Finance or a related field

  • Strong MS Access experience

  • Previous Billing and Enrollment experience

  • Previous Audit experience

  • Bilingual Spanish & English

Additional Information

Interview Format As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

About Us

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailboxtasrecruit@humana.com for assistance.