Humana Clinical Programs Pharmacy Technician 2 in Glendale, Arizona

Description

The Clinical Programs Pharmacy Technician 2 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

  • The Clinical Programs Pharmacy Technician 2 oversees medication therapy, strategy on comprehensive medication reviews, and prescription drug optimization in cases where patients are taking multiple medications.

  • Drives health awareness with patients through Rx Education and targeted quarterly campaigns.

  • Places outbound calls to confirm patients are taking drugs and provides counseling.

  • Decisions are typically focus on interpretation of area/department policy and methods for completing assignments.

  • Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.

  • Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Role Essentials

Candidates for this position must have the following skills:

  • High School Diploma or equivalent

  • Certified Pharmacy Technician

  • Arizona Licensed Pharmacy Technician

  • Excellent communication skills both written and verbal

  • Applied knowledge of insurance processing, customer service or call center processes and practices

Role Desirables

  • Associate's degree or equivalent work experience

  • Experience in mail order and/or retail pharmacy setting

  • Ability to speak both English and Spanish fluently

  • Experience as a Pharmacy Tech, Medical Tech, Medical office administrator or CNA

Scheduled Weekly Hours

40

About Us

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailboxtasrecruit@humana.com for assistance.