Humana Clinical Programs Pharmacy Technician 2 in Glendale, Arizona


The Clinical Programs Pharmacy Technician 2 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.


  • The Clinical Programs Pharmacy Technician 2 oversees medication therapy, strategy on comprehensive medication reviews, and prescription drug optimization in cases where patients are taking multiple medications.

  • Drives health awareness with patients through Rx Education and targeted quarterly campaigns.

  • Places outbound calls to confirm patients are taking drugs and provides counseling.

  • Decisions are typically focus on interpretation of area/department policy and methods for completing assignments.

  • Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.

  • Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Role Essentials

Candidates for this position must have the following skills:

  • High School Diploma or equivalent

  • Certified Pharmacy Technician

  • Arizona Licensed Pharmacy Technician

  • Excellent communication skills both written and verbal

  • Applied knowledge of insurance processing, customer service or call center processes and practices

Role Desirables

  • Associate's degree or equivalent work experience

  • Experience in mail order and/or retail pharmacy setting

  • Ability to speak both English and Spanish fluently

  • Experience as a Pharmacy Tech, Medical Tech, Medical office administrator or CNA

Scheduled Weekly Hours


About Us

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