Humana Activity Coordination Assistant 1 in Knoxville, Tennessee

Description

The Activity Coordination Assistant 1 ensures the day-to-day operations of the Wellness Center meets participant needs. The Activity Coordination Assistant 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

The Activity Coordination Assistant 1 schedules the Wellness Center meeting rooms and fitness rooms for pre-programmed classes, activities and/or events. Plans, promotes and coordinates programs to provide members with a variety fitness activities. Responsible for greeting patients, verifying insurance coverage and eligibility, reviewing new patient registration, and entering new patient information into the computer system at an outpatient care site. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications

  • High school diploma or equivalent

  • Minimum of 1 year in a previous administrative role

  • A valid driver license and dependable transportation necessary

  • Experience in a patient facing role involving structured and planned activities

  • Ability to work independently under general instructions and with a team

  • Strong attention to detail

  • Computer skills -including MS Outlook, Word, Excel, and PowerPoint

  • Excellent time management, and organizational skills

  • Ability to communicate effectively/professionally with individuals at all levels of the organization

Preferred Qualifications

  • Degree in a Health related field

  • Previous work with vulnerable adults or the geriatric population

  • Experience in Community health outreach programs

  • Nutrition knowledge

  • 2 to 3 years of experience as a Personal Trainer and/or performing wellness and recreational activities

  • Health Plan experience, including Medicare/Medicaid

  • Electronic Medical Record (ECW) knowledge/experience

Additional Information

Scheduled Weekly Hours

1

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