Role: Security Consultant Assignment: Humana Safety and Security Location: Louisville, KY
We’re looking for associates who are dedicated to service and believe in following the Golden Rule of treating others the way you want to be treated. Humana was founded on this premise, and this value is reflected in our expectations for providing perfect service to our consumers, providers, employers, agents and others we work with. At Humana, Perfect Service® means getting the basics done right, delivering value and quality, and providing everyone with personalized attention and guidance. We want to engage with our members through every step of their journey to lifelong well-being. This includes meaningful direct consumer interaction and developing positive relationships with healthcare providers. Humana associates provide Perfect Service every day to our members, employers, providers, and colleagues. We’re looking for people who improve their own well-being by looking out for the best interests of others.
Be a part of the Business Services world – deliver value and quality in a fast paced environment.
Humana is seeking a Global Security Professional to support our growing business operations. The role will work towards predetermined goals and objectives to safeguard employees, contractors and vendors in delivery quality care in the home. This role will assist in identifying, developing, implementing and maintaining security processes across the organization to reduce risk, respond to incidents, and limit exposure to liability. This role will assist the Security Management and Regional Security Professionals in the identification of significant security risks, design and implement strategies and programs to prevent/reduce loss of organizational assets.
Key Responsibilities include:
Facilitates multidisciplinary working groups to design, develop and operationalize security solutions and mitigate risks.
Assists in the developing proactive threat mitigation strategies in the area of Home-Care visits for associates, contractors and vendors working as agents of Humana.
Researches, analyzes and develops threat and risk notification systems that serve to support leadership and working group information networks.
Assists in the continual review of programs to support Humana’s asset protection program, including the analysis and calibration of the Safety and Security service delivery model that safeguard Humana People, and Property and company reputation.
Partners in managing the enterprise incident response apparatus and law enforcement liaison throughout the regions in which the company conducts business.
Serve as the primary touch-point for the monitoring, analysis, and interpretation of risks and threats that may affect the Home Care business through multiple process-driven channels of communication (video, voice/phone, radio, text/email, Internet apps, etc.).
Provide timely communications and actionable intelligence to support the protection of people, assets/intellectual property and infrastructure of properties and related interests/entities.
On a daily basis, identify and communicate any and all critical items requiring the attention of senior management in accordance with critical incident reporting procedures.
Develop and perform analysis, planning, performance measures (i.e. Key Progress Indicators – KPIs) and provide direction in order to ensure that the program is delivering maximum value to leadership and key stakeholders.
Implement and maintain a formal (i.e. resulting in artifacts/ deliverables and outcomes) continuous improvement lifecycle approach to security operations, routinely and iteratively assessing operations and performance and identifying/implementing lessons-learned and data-driven enhancements.
Develop, update, maintain and ensure training on Standard Operating Procedures (SOPs) to ensure excellence in Home Care security service delivery. SOPs must be followed to facilitate effective performance that is repeatable, measurable, and standardized.
Ensure procedures and protocols are in place to enable the timely and effective response to, and management of, incidents, alarms, notifications, calls and other activities related to the Home Care and third party central monitoring support. Key Competencies
Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same.
Executes for Results: Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints.
Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships.
Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.
Bachelor degree, in an area of study relevant to criminal justice and/or business management/finance.
5 or more years of experience in Federal or State law enforcement, intelligence and/or corporate security.
Strong knowledge and understanding of business, financial terms and budgeting practices to support capital projects and operating cost reduction strategies.
Proven leadership and project management skills.
Strong written and oral communication skills.
Maintains a professional, pleasant demeanor in stressful situations and handles conflict well.
Ability to prioritize and handle multiple tasks, pay close attention to detail, be well organized, and work successfully in a fast paced environment.
Continually works to solve problems and improve processes.
Proficient computer skills (Word, Excel, PowerPoint). Role Desirables:
Possesses 3 years of experience in In-Home risk reduction strategies and/or fraud identification.
Certified Fraud Examiner and/or Certified Protection Professional
At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.
Title: Security Consultant
Requisition ID: 192414
Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.