Humana Senior Process Improvement Professional - Disbursements in Louisville, Kentucky


The Senior Process Improvement Professional researches best business practices within and outside the organization to establish benchmark data. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost. Determines how new information technologies can support re-engineering business processes. May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.


The Senior Process Improvement Professional will provide leadership and direction while improving financial Source to Pay processes and procedures. Humana is seeking a Senior Process Improvement Professional who will identify and drive Source to Pay projects to solve problems, increase productivity, create visibility and improve controls. You will also act as a Finance liaison, partnering with associates from other business areas on special projects.

  • Lead/Manage implementations focused on continuous process improvement, simplification, system enhancements, improving quality, governance and controls , while maximizing resources and improving efficiency and productivity

  • Prioritize, problem-solve and address issues that arise, deliver guidance / training on processes and systems, provide subject matter expertise and insight on future projects and other initiatives that involve or impact Source to Pay

  • Develop and maintain solutions in multiple systems

  • Serve as a member of various cross-organization committees

  • Work cross functionally on integration acquisitions

Required Qualifications

  • Typically requires 5+ years of technical experience

  • Bachelor’s Degree in Finance, Accounting, Information Systems or a business related field

  • Strong technical and analytical skills

  • Demonstrated ability to work independently and collaboratively in an ambiguous environment

  • Demonstrated ability to look beyond the obvious to find root cause & innovative solutions

  • Ability to influence others and work with others effectively, build rapport and establish good working relationships

  • 3 to 5 years of Source to Pay Knowledge

  • Advanced knowledge of all Microsoft Office applications, SQL,Oracle EBS and multi-dimensional databases

Preferred Qualifications

  • Six Sigma Certified

  • Excellent verbal and written communication skills

  • Previous experience in Salesforce platform administration and usability

  • Master’s Degree in Business Administration or a related field

  • Previous health insurance industry experience working in a Finance department

  • Ability to create and deliver effective presentations and training

Scheduled Weekly Hours


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