Humana Lead Sales Support Professional - Group Medicare in PNC, United States

Description

The Lead Sales Support Professional provides timely and effective sales administrative support to assist with the acquisition or retention of customers. The Lead Sales Support Professional works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

The Lead Sales Support Professional drafts sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements. Makes standard calculations to accurately compile and report statistics. Performs background research on customer accounts, prospects, competitors, and industry trends to support the sales teams activities. Answers internal and customer inquires. Communicates with staff from other areas in the organization to confirm the status of orders and resolve customer complaints. Maintains up-to-date customer records. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Required Qualifications

  • Bachelor's degree

  • Medicare experience (Group Medicare preferred)

  • 8+ years of relevant experience

  • 2+ years of project leadership experience

  • Prior sales experience

  • Strong research and analytical skills

  • Excellent communication (written and verbal) skills

  • Experience in presenting to leadership

Preferred Qualifications

  • Prior experience in developing and implementing effective program and product strategies

Additional Information

Scheduled Weekly Hours

40

About Us

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

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